Hellenic Post (ELTA) is a group of companies providing modern high quality postal services at affordable prices in Greece.
It was founded in 1828, almost simultaneously with the foundation of the Greek State, through a presidential decree issued by Ioannis Kapodistrias. Since 1996 it operates as a Société Anonyme (“ELTA S.A.”).
ELTA Group comprises ELTA S.A. and its affiliated companies: ELTA Courier S.A. and KEK ELTA S.A.
Company’s stakeholders are the Greek State, which holds 90% of the its share capital, and EFG Eurobank Ergasias S.A. (Eurobank) which holds 10%.
ELTA offers postal services, financial, bancassurance services, retail products and courier services.
According to the “Postal Services, Electronic Communications and Other Provisions” Law, Hellenic Post is the designated Universal Service Provider and undertakes the obligation of providing universal services until the 31st of December, 2028.
The provision of universal services specifies the nature of ELTA as to its position and role in the operation of the postal market in the sense of the commitment towards the State for the provision of universal services of acceptable quality at affordable prices for all citizens. The outcome of this commitment along with the geographical morphology of the Greek territory is the retaining and operation of the largest retail network in the country with over 1.400 contact points.
Hellenic Post focuses on satisfying its customers’ needs. It pursues to successfully meet their ever-changing needs, promote innovation, develop new products and continuously enrich its services. Our aim is to strengthen the long-term relationship of trust with the millions of customers that the company contacts on a daily basis.
In the last years the company is attains all the quality targets set by the Greek Postal regulator (EETT) and the International Post Corporation (IPC) for the distribution of mail both domestically and internationally.
Hellenic Post invests heavily in developing the skills and capabilities of its personnel aiming at their even more effective response to the new needs (new products, new technologies) in a rapidly changing postal environment. In the direction of the continuing and certified improvement of the professional skills of both employees and executives the Vocational Training Centre (KEK ELTA) has a decisive contribution through the implementation of contemporary training programmes.
The development of innovative activities is a strategic goal for ELTA. Environmental protection and contribution to the vision of sustainable development are considered corporate strategic choices. ELTA supports environmental actions and participate in international environmental programmes.
[Detailed introduction]