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IATA Courses

Introduction to the Airline industry
Know the history, current scale and a scope of the Airline Industry
Find out about the Multiple Operational and Business Functions of Airlines.
Describe the Duties and Responsibilities of key Airline Personnel.
(40hours – 1 week)
Airline Cabin Crew training

Appreciate the Cabin Crew profession, its origins and current practices.
Describe Aircraft types and Crew Function.
Manage passenger interactions in a variety of circumstances.
Recall Emergency and Safety procedures.
(40h – 1 week)
Airport operations

Know the history of aviation and understand the role airports play in the economy.
Discover the various airport customers and partners.
Gain knowledge about the multiple operational and business functions of airports.
Acquire the tools to apply your knowledge and skills to your airport environment.
(40h – 1 week)
 Airline Marketing

Interpret and understand customers’ needs.
Segment your targeted markets.
Exceed your costumers’ expectations with product innovation, product quality and efficient distribution.
Develop creative and cost-effective marketing strategies.
(40h – 1 week)
 Air Transport Fundamentals

Apply your knowledge and skills in the aviation industry and make more effective decisions for your organization.
Become a more valuable employee or potential employee by having a thorough knowledge of the air transport industry, its function and role.
Provide insight into current trends and issues in civil aviation, such as aviation safety and security, law and new technology.
(40 hours – 1 week)
 IATA Dangerous Goods Regulations (DGR)

Apply the IATA Cargo Dangerous Goods Regulations correctly.
Discern the legal aspects and the responsibility of shippers, agents and airlines involved in transporting dangerous goods.
Identify and classify individual dangerous goods items.
Verify goods are properly packed, marked and labeled.
Fill in and check the “shiper’s Declaration for the Dangerous Goods”.
– IATA Dangerous Goods Regulations (DGR) – Initial (40 h – 1 week)
– IATA Dangerous Goods Regulations (DGR) – Recurrent (24h – 3 days)

INFO:

IATA courses lead to a certificate for those candidates that reach 60% or above on final evaluation.
A special distinction is awarded to participants obtaining a grade of 90% or higher.