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Reliable solution for recording phone calls and screens
ReDat3 Recording Unit - robust hybrid recorder
ReDat VoIP Recorder - Recording software platform running under Windows
ReDat Phone Recorder - Record analog and TDM lines
ReDat Mobile Recorder - Record calls directly on your mobile phone
ReDat ScreenRecording - Record calls and screen activities of operators
Complex record management and administration
ReDat eXperience - the new generation platform for applications working with records
ReDat Catalog - comfortable user environment for work with records
ReDat Encryptor - securing voice data against unauthorized manipulation and leakage of confidential data
ReDat StorageManager - long-term archiving of records
ReDat Verificator - verification an audio files authenticity, data security against manipulation with records
ReDat Compare - comparative service for redundant connection of ReDat systems
Features not only for contact centres and dispatchers
ReDat VoiceProcessor - automatic speech analysis, word spotting
ReDat TopicDetection - transcription of text analysis of the context, analysis of the interactive content
ReDat VoiceTracker -speaker verification and detection of additional parameters in the IVR environment
ReDat CTI integration
ReDat API - documented interface for ReDat system integration with applications of other producers
ReDat QualityChart - systematic monitoring and evaluation of agents
ReDat Coaching - simplifies and accelerates the communication of supervisors and agents during day-to-day training
ReDat ScreenRecording a professional software solution for screen recording
ReDat ScreenMaster - detection of events on computer desktops
ReDat SmartConnector - ReDat integration with recording systems by other producers
Monitoring and remote support
ReDat Management System - management and control of ReDat recording systems
ReDat LineMonitor - record control and record playback from user's PC
ReDat PhoneControl - recording on demand from phone sets
ReDat Indicator - status indication of recording channels with a visual and audible alarm
ReDat Recording System