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about The Writers Block (TWB)TWB is a leading technical communication outsourcing company that provides services in technical communication and training development. These services are offered to customers ranging from Global 500 to startups including Cisco, Accenture, Samsung, Siemens, AOL, Intel, Infosys, Wipro, Pratt & Whitney, Honeywell, DRDO, HAL, and others. TWB’s expertise in technical communication ranges from IT Products & Outsourcing, ITES, Banking, Financial, Aerospace, Defense, Ship Building to Hi-tech Manufacturing and Discrete & Process Manufacturing. TWB offers a complete suite of services that allow our customers to effectively publish their technical knowledge with their people and processes.Vision The Writers Block (TWB) has been founded with the vision of being home to the best technical documentation talent and the company of choice for technical documentation outsourcing in Asia. TWB aims to be the benchmark organization in business. It will also be the most accessed company by corporations and individuals in order to meet their technical documentation and technical knowledge publications needs by way of training, development, management, content creation, publishing and outsourcing. Board of DirectorsBack to Top Rakesh Shukla Rakesh is the Founder and CEO of TWB. Rakesh has gathered formidable experience in the field of business management and strategy, especially with respect to hi-tech, hi-growth sectors over the last decade. An alumnus of the Institute of Management Technology, he has a keen and nuanced understanding of business drivers of the hi-tech sector and his expertise spans business planning, products, sales and marketing strategy. His strength, has always been his ability to formulate and execute business strategies in various markets across sectors. Rakesh has benefited greatly from havin worked in multiple geographical locations that include South East Asia, North Asia, United States, Latin America and Europe. Before TWB, Rakesh had several stints with companies such as, jNETx, Hughes/Flextronics Software Systems, Sasken Communications, and the RiverRun Software Group, with various management responsibilities. He has rich experience in P&L responsibilities for business lines including budgets/funding, strategy design, marketing, development, and staffing decisions, and has moved several businesses from languishing dog businesses’ to star’ businesses generating several million US dollars. Helen Shukla Helen is the Co-Founder and COO of TWB. She heads the delivery at TWB. She has more than 26 years of experience with leading multi-nationals in Content Authoring, Instructional Design and Knowledge Management. Her last assignment was Head of Knowledge Management at SAP Labs, India. Helen is responsible for the overall training course design and delivery, Technical Communication Outsourcing, and quality of delivery from TWB. Helen has managed projects for iCode, the RiverRun Software Group, ANZ Information Technology, Visual Web Solutions and SAP. She has a software development background, developed documentation, and managed documentation teams responsible for complex enterprise resource planning, banking, medical, telecommunications and financial software. She has built Technical Communication teams, defined standards and best practices, and mentored a number of technical writers, who today lead documentation teams in top IT companies. TWB Capabilities Back to Top TWB is well equipped to meet the growing needs of the global technical documentation market providing the complete range of services and solutions. TWB’s senior leadership team brings almost 500-man years of experience in information management, documentation, design and consulting. TWB is a 50-member team with domain expertise in Engineering, Healthcare, Architecture, Programming, Academics, Social Sciences and Business Management. With two training facilities in Bangalore and a network of training centers in five Indian states, TWB has a significant presence in over a dozen Indian cities, including Mysore, Nagpur, Hyderabad and Coimbatore. TWB has invested heavily in building and strengthening the technical knowledge publishing and documentation value chain. It is supported in the process, by its large world-class team, impeccable processes, diverse domain expertise, large and varied corporate client base and a strong network of partners. Powered by these strong forces, TWB has come to be recognized as a full-spectrum documentation solutions provider and a reference point for documentation and information design needs, globally. [Detailed introduction] Latest Products |