A wealth of useful services are available at the Airport Office, Airport Plaza, arrivals level, all aimed at making your stay in Hamburg and the airport as pleasant as possible.

Whether you’re passing through the airport as a business traveller, are going on holiday or have just come to visit – this is the right address for all questions, queries and information, including:

• Hotel reservations
• Tourist information
• Fax and photocopy services
• Key and document depository
• Cloakroom Service
• Lost & Found
• Buying Vouchers for the Airport Lounge
• Shower
• Travelling with children to Hamburg? Make it easy!

• Tickets for events
• Hamburg Card
• Hamburg City Pass
• Bus tickets to Kiel (via Neumünster)
• Local public transport Services (HVV)
• HVV tickets
• Sightseeing Tours by bus in 8 languages
• Harbour boat trips
• Rent a bike