Our friendly professional Customer Service Agents (CSA) are all highly trained with exemplary people skills, technical proficiency and a total accountability “CAN DO” attitude.

The services offered include:

Passenger check-in

Arrival meet and greet

BIR completion for both AHL and OHD baggage

Departure boarding and reconciliation functions

Ticketing services

Excess and fee collection

Messages – send and receive

Ramp loading and Offloading

APIS completion

Security procedures

Centralised baggage tracing

Operations Weight & Balance Load Control

Flight Coordinator Services

Airline Representation Services

Security Coordinator Representation