Our friendly professional Customer Service Agents (CSA) are all highly trained with exemplary people skills, technical proficiency and a total accountability “CAN DO” attitude.
The services offered include:
Passenger check-in
Arrival meet and greet
BIR completion for both AHL and OHD baggage
Departure boarding and reconciliation functions
Ticketing services
Excess and fee collection
Messages – send and receive
Ramp loading and Offloading
APIS completion
Security procedures
Centralised baggage tracing
Operations Weight & Balance Load Control
Flight Coordinator Services
Airline Representation Services
Security Coordinator Representation
