Emirates announced that it has recently been awarded the "World Class Airline" in the APEX (Air Passenger Experience Association) Global Official Airline Rating™ (Global Official Airline Rating™), becoming one of the first airlines to receive this new award category , This award represents the highest honor among all APEX's Passenger Choice Awards. At the same time, Emirates also won a number of awards, including: once again won the "five-star international airline" rating, and won the APEX Passenger Choice Award® for the fourth time at the APEX/IFSA awards ceremony for the best in-flight entertainment Award, this is also the largest offline event in the industry this year.
The "World Class Airline" award, which was set up jointly with Yates and Partners for the first time, is unique in that it not only considers the services and products provided by airlines, but also pays attention to the performance of airlines in terms of health and safety and sustainable development. Passengers’ current expectations and important concerns in the aviation sector.
Like all APEX awards, the selecion of the "World Class Airline" award is based on the scores of more than 1 million independently certified and audited air passengers.
Sir Tim Clark, President of Emirates Airlines, said: "This is an exciting honor. APEX's new establishment of this world's highest honor is a recognition of the outstanding performance of our global team. This award is attributed to all Emirates employees. Ensure passenger travel safety, continue to adhere to sustainable development measures, and unremitting efforts and hard work in providing high-level services. I believe that world-class models will play an important role in the industry, and continue to promote peace and harmony in order to create a better world. Persist in sustainable development. On behalf of all Emirates staff, I would like to express pride and pride in being the first batch of APEX "World Class Airline" awards."
APEX CEO Joe Leader said: "Emirates continues to improve the passenger experience in all aspects. Outstanding service, leading in-flight entertainment system (IFEC), comprehensive health and safety practices, and new energy-efficient aircraft orders highlight the UAE Aviation is the most cherished value of APEX's "world-class airline"."
Operating modern and fuel-efficient passenger aircraft has always been the core of Emirates' business model. At the same time, the company continues to invest billions of dollars to ensure passengers' comfort and reduce environmental impact. Emirates adheres to a long-term strategy of comprehensively improving fuel efficiency, and actively investigates and implements solutions to reduce fuel consumption and emissions when feasible operations are met. At the recent Dubai Air Show, Emirates and GE Aviation signed an agreement under which the two sides will jointly carry out a test flight of the Emirates Boeing 777-300ER aircraft powered by GE90 engines using 100% sustainable aviation fuel by the end of 2022 . Emirates is also a member of the "Clean Skies for Tomorrow" alliance established by the World Economic Forum.
In the context of the new crown epidemic, Emirates has launched a series of industry innovations to provide passengers with protection and rebuild travel confidence. This includes: taking the lead in providing all passengers with free COVID-19 medical protection, fast refunds, flexible and relaxed refund and change policies, and extension of mileage and membership level validity for frequent travelers. In addition to strengthening the cleaning process, Emirates has also launched a number of initiatives to simplify travel while strengthening health and safety controls, including: becoming the world's first to sign an agreement and promote the IATA Travel Pass (IATA Travel Pass) in the global route network Of airlines; rapidly advancing the deployment of biometric technology in its Dubai hub to create a fast and convenient contactless airport experience for passengers.
Emirates' flagship services and products continue to win the favor of passengers, providing passengers with a comfortable flight experience and value. Last month, Emirates announced a major investment and transformation plan to install the latest high-end economy class product on its 105 modern wide-body aircraft. The product has been widely praised by passengers since its launch in January 2020.
fro the industry’s first fully enclosed first-class private room on the Boeing 777-300ER aircraft to the iconic in-flight spa shower and in-flight executive lounge on the Emirates A380 aircraft, Emirates passengers can enjoy a series of the highest at an altitude of 40,000 feet. Courtesy. The Emirates ice in-flight entertainment system provides more than 4,500 audio and video channels for passengers in all cabins to choose from. The massive amount of exciting content covers blockbuster movies, popular TV shows and documentaries. Passengers can also create their own music playlist on the Emirates app before the flight, and then sync to the ice system after boarding to enjoy a personalized customized experience. Emirates' award-winning inflight menu is also tailored to meet the tastes of passengers in more than 120 cities on six continents.
APEX (Airline Passenger Experience Association) Official Airline Ratings™ (Official Airline Ratings™) is the world's first rating project based entirely on certified passenger feedback. As part of the project, airlines are divided into four categories: international airlines, mainline airlines, regional airlines and low-cost airlines. By cooperating with Concur®'s TripIt®, the world’s highest-rated travel management application, this industry’s first award category is based on neutral third-party passenger feedback, covering more than 1 million passengers from more than 600 airlines worldwide The evaluation of each flight is independently certified by a professional external audit company.
